Your Privacy Is Our Responsibility
bdg66 treats the protection of every member's personal information as its highest priority. Read this policy to learn in detail how we collect, store, and keep your information secure.
About This Privacy Policy
This Privacy Policy ("Policy") applies to the bdg66 platform. It describes how we collect, process, store, and protect the personal information of users of our website, mobile application, and related services. By creating an account with bdg66 or using our services, you agree to the terms of this Policy.
We believe that privacy is a fundamental right. That is why bdg66 handles every user's personal information with the utmost care and never discloses any information to third parties without authorization.
This Policy may be updated at any time. When changes are made, we will publish the updated date on the website and notify you by email if necessary.
1. Information We Collect
bdg66 collects only specific and necessary information. The types of information we may collect are as follows:
a) Identity Information
- Full name and date of birth (for age verification — only persons aged 21 or above may open an account)
- Email address and phone number
- Government-issued ID details (national identity card — only when verification is required)
b) Financial Information
- bKash, Nagad, or Rocket account numbers (for transactions)
- Bank account details (where applicable)
- Deposit and withdrawal history
c) Usage Information
- IP address, device type, and browser information
- Times of site visits and list of pages viewed
- Game play history and betting amounts
- Information collected through cookies and similar tracking technologies
d) Communication Information
- Customer service records via live chat and email
- Details of complaints and requests
2. Purpose of Data Collection
bdg66 uses your information for the following legitimate purposes:
- Account Management: To handle registration, verify login, and ensure account security.
- Service Delivery: To complete gaming, betting, and financial transactions.
- Age Verification: To confirm that the platform is used only by persons aged 21 or above.
- Financial Security: To prevent fraud, follow anti-money laundering (AML) procedures, and detect suspicious activity.
- Customer Support: To resolve your issues and handle complaints.
- Personalized Experience: To recommend games and provide promotional offers based on your preferences.
- Legal Obligations: To comply with applicable laws and regulations.
- Platform Improvement: To improve the quality of the website and services.
We never sell your information to third parties for marketing purposes.
3. Data Storage & Security
bdg66 uses industry-standard technology to keep your personal information secure.
SSL Encryption
All data transmitted to our site is protected through SSL (Secure Sockets Layer) encryption. This ensures that your login credentials, financial details, and personal data cannot be intercepted by any third party.
Server Security
Our servers are located in secure data centers and undergo regular security audits. Firewalls, intrusion detection systems, and access controls are used to prevent unauthorized access.
Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for the period required by legal obligations, dispute resolution, or fraud prevention.
Access Restrictions
Your information is accessible only to authorized bdg66 staff who need it for their work. All staff receive strict privacy training.
4. Data Sharing & Third Parties
bdg66 does not sell your personal information to third parties. However, information may be shared in specific circumstances:
Service Providers
We work with trusted third-party service providers, such as payment processors (bKash, Nagad, Rocket, etc.) and technology infrastructure providers. These providers may access your information only for the limited purpose of delivering their services and are bound by agreements consistent with our privacy policy.
Legal Obligations
We may be required to disclose information to comply with court orders, regulatory authority directives, or legal requirements. In such cases, we will disclose only the minimum information necessary.
Fraud Prevention
In cases of serious fraud or illegal activity, relevant information may be shared with investigating authorities.
Business Transfer
In the event of a business merger or acquisition, your information may be transferred to the new entity. However, compliance with this privacy policy will remain mandatory in that case as well.
5. Cookies & Tracking Technology
bdg66 uses cookies and similar tracking technologies that help us improve the quality of our services.
Essential Cookies
These cookies are necessary for the core functionality of the site, such as maintaining login status and ensuring security. They cannot be disabled.
Performance Cookies
These cookies help us understand how users are using the site so that we can improve the experience. The data collected is anonymous.
Functionality Cookies
These cookies remember your preferences, such as language settings and display preferences, making your next visit more convenient.
You can control or disable cookies by changing your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.
6. Your Rights
As a bdg66 member, you have the following rights over your own personal information:
- Right to Access: You may request to know what information we hold about you.
- Right to Correction: If any of your information is inaccurate, you may request that it be corrected.
- Right to Erasure: In certain circumstances, you may request that your information be deleted ("right to be forgotten"). However, this may not be possible if legal obligations apply.
- Right to Restrict Processing: In certain cases, you may request that the processing of your information be limited.
- Right to Object: You may object to the use of your information for direct marketing purposes.
- Right to Data Portability: You may request a copy of your information in a structured and commonly used format.
To exercise these rights, contact us at [email protected]. We will process your request as quickly as possible.
7. Protection of Children & Minors
bdg66 strictly prohibits providing services to persons under the age of 21. We do not knowingly collect personal information from anyone under the age of 21.
If we learn that we have inadvertently collected information from a minor, that information will be deleted immediately and the associated account will be closed.
Age verification is an essential part of the bdg66 registration process. We also cooperate with guardians to protect minors.
8. International Data Transfer
bdg66 operates primarily for the Bangladesh market. In some cases, your information may be stored or processed on servers in other countries where data protection laws may differ from those in Bangladesh.
Whenever we transfer data internationally, we ensure that appropriate safeguards are in place. We ensure through contractual obligations that recipient organizations provide protection consistent with our standards.
9. Security Breaches & Notification
Even though we take the highest security measures, the possibility of a security breach in the digital environment is not zero. If a security breach occurs, bdg66 will take the following steps:
- The breach will be identified immediately and steps will be taken to contain it.
- Affected users will be notified by email as quickly as possible.
- Transparent information will be provided about the nature of the breach, its potential impact, and the steps taken.
- Relevant authorities will be notified where applicable.
If you notice any suspicious activity, please notify us immediately at [email protected].
10. Changes to This Policy
bdg66 may update this privacy policy from time to time. When changes are made:
- The updated date will be published on this page.
- For significant changes, a notification will be sent to your registered email.
- If you continue to use the site after the changes, you will be considered to have given your consent to the new policy.
We recommend that you review this page regularly to stay informed about the latest policy.
11. Contact Us
For any questions, requests, or concerns regarding privacy, please contact us. The bdg66 privacy team is always ready to assist you:
24/7 Live Chat — in Bengali and English
We are committed to answering any questions you have about the protection of your information.